Privacy Policy
Last updated: January 2025
1. Information We Collect
Personal Information
- Email address
- Username and social media handles
- Payment information (processed securely by our payment partners)
- Communication preferences
Usage Information
- Service usage patterns
- Platform interactions
- Technical data (IP address, browser type, device information)
- Cookies and similar technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing and improving our services
- Processing payments and transactions
- Communicating with you about your account and services
- Sending important updates and notifications
- Providing customer support
- Analyzing service performance and usage patterns
- Ensuring security and preventing fraud
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With trusted service providers who assist in operating our service
- In connection with a business transfer or merger
4. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data storage and backup procedures
- Employee training on data protection
5. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights
You have the following rights regarding your personal information:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability (receive your data in a structured format)
- Withdraw consent where applicable
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential cookies for basic functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
- Security cookies to protect against fraud
You can control cookie settings through your browser preferences.
8. Third-Party Services
Our service may integrate with third-party services:
- Payment processors (Stripe, PayPal, etc.)
- Analytics services (Google Analytics)
- Social media platforms
- Customer support tools
These services have their own privacy policies, and we encourage you to review them.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
10. Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our service
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Response Time: Within 2 hours
Data Protection Officer: Available upon request
13. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contract performance (providing our services)
- Legitimate interests (improving services, security, fraud prevention)
- Consent (marketing communications, optional features)
- Legal obligations (compliance with laws and regulations)